Serco Group (HK) Limited established a Solution Provider contract with Facilities Software International (UK) in June 2000 to provide consuliting and supporting services to all users of FSI (UK) products in Hong Kong.

The FSI (UK) products focuses on providing computer based maintenance management software to many facilities management companies and large companies who have automated their maintenance services. Most of such contracts are in Europe and Asia

FSI (UK) products' consist of two major systems, Concept SQL and Concept 500.

Concept SQL provides compatibilty with the major industry database vendors, which brings vast increases in flexibility and verstiity. It opens up a wealth of systems configurations that were previously unavailable - spanning multiple sites and multiple contractor responsibilities. Virtually unlimited amounts of FM-related data can be handled and greater value realized immediately from user database investments that are already in place.

Serco Group (HK) Limited serves as a Solution Provider (local agent) to provide solutions for all Concept SQL products of Facilities Software International (UK) in Hong Kong. Our customers in Hong Kong include the Hong Kong Hospital Authority, Standard Chartered Bank, FPDSavills and our own internal contracts.

We currently provide Concept SQL consulting and supporting services to FPDSavills in their Standard Chartered Bank Facilities Management Contract. FPDSavills provides operational support and maintenance to Standard Chartered Bank's for more than 150 Branches, ATM machines and 8 Offices in Hong Kong.

We also provides internal Concept SQL consulting and supporting services to our own contracts such as North District Hospital, Lion Rock Tunnel, Airport Tunnel, Aberdeen Tunnel, Hong Kong Parking and Ministry of Education in Singapore.

Under the contract with the Hospital Authority, Serco Group (HK) Limited provides Concept SQL consulting and supporting service to 23 hospitals The number of hospitals expected to use Concept SQL system will increase to 29 hospitals in 2005.